First 2 Aid Inc.

Policies

Rescheduling Requests

Rescheduling fees scale with how much notice you give — the same three windows used for cancellations apply here.

  • More than 7 days before the course: Free (limited to one transfer).
  • 3–7 days before the course: $35.
  • Less than 72 hours before the course: $75.
  • Second or subsequent transfer: An additional administrative fee applies on top of the tier above.
Example: If you reschedule once, 5 days out, that's $35. If you then need to reschedule again before attending, the second move adds another administrative fee rather than being free or flat-rate.

Related: see Participant Cancellation for the refund-vs-reschedule distinction, and Late Arrival for how a denied entry is treated as a reschedule.

Q: How many times can I reschedule for free?

Once, and only if it's more than 7 days before your original course date. Every reschedule after that carries a fee.